EV Charging
Complaint Management System
EV Charging CMS
Admin User
Dashboard Overview
Welcome back, Admin. Here's what's happening with your EV charging network.
Total Chargers
0
Active Users
0
Open Complaints
0
Resolution Rate
0%
Vendor Management
Create and manage vendors for EV charger maintenance.
Registered Vendors
| Vendor ID | Vendor Name | Contact Person | Phone | Service Areas | Status | Actions |
|---|
Add New Vendor
Division Management
Create and manage divisional users and their assigned areas.
Registered Divisions
| Division ID | Division Name | Manager | Phone | Total Chargers | Status | Actions |
|---|
Add Division User
Charger Management
View and manage all EV chargers across all divisions.
EV Chargers
| Charge Point ID | Serial Number | Location | Division | Make/Model | Type | Firmware | Status | Installation Date | Actions |
|---|
Add New Charger
Charger Details
Charger Information
| Tracking ID | Issue Type | Reported On | Resolved On | Status | Resolution Time | Actions |
|---|
| Date | Type | Performed By | Description | Next Scheduled |
|---|
All Complaints
View and manage all complaints across divisions.
| Tracking ID | Customer Name | Charger ID | Division | Complaint Type | Status | Assigned To | Created Date | Last Updated | Actions |
|---|
Complaint Details
Description
Complaint Timeline
EV Charging CMS
Division User
Division Dashboard
Welcome back, Division User. Here's your overview.
Total Chargers
0
Active Chargers
0
Open Complaints
0
Resolution Rate
0%
Recent Complaints
| Tracking ID | Charger ID | Location | Type | Reported On | Status | Assigned To | Action |
|---|
Charger Status Overview
Charger Management
Commission and manage chargers in your division.
Division Chargers
| Charge Point ID | Serial Number | Location | Make/Model | Type | Firmware | Status | Installation Date | Actions |
|---|
Manage Complaints
View and manage complaints for your division.
| Tracking ID | Customer Name | Charger ID | Location | Complaint Type | Status | Assigned To | Created Date | Actions |
|---|
Assign Complaint to Vendor
EV Charging CMS
Vendor User
Vendor Dashboard
Welcome back, Vendor User. Here's your overview.
Assigned Complaints
0
Pending Visits
0
Completed This Month
0
Avg. Resolution Time
0 days
Assigned Complaints
| Tracking ID | Charger ID | Division | Location | Type | Status | Assigned Date | Action |
|---|
Assigned Complaints
Manage all complaints assigned to you.
| Tracking ID | Division | Charger ID | Location | Issue Type | Status | Assigned Date | Expected Resolution | Actions |
|---|
Update Complaint Status
EV Charging
Report an Issue with EV Charging Station
We are committed to providing reliable charging services. If you are experiencing issues with our charging stations, please let us know.
Scan QR Code
For faster complaint registration, scan the QR code on the charging station
Or manually enter the station ID below
File a Complaint
Complaint Submitted Successfully
Thank you for reporting the issue. Your complaint has been registered.
Your Tracking ID:
Please save this tracking ID to check the status of your complaint later.